Sellers
How do I become a seller?
Becoming a seller is super easy! You sign up for an individual seller number on our Sellers page.
Once you have signed up you label your Outgrown gear with your seller number - you receive a template when you sign up!
You can then bring your items to our next event. You keep the same seller number time and time again so each time we have an Outgrown even you can rock up at drop off and get your gear in front of keen buyers!
What's the best way to label my items?
We provide a template to attach to your items. You can attach using staples, tape or (if you're really fancy) a tagging gun.
We have found the easiest process for tagging is to put all your gear in price piles ($1, $2, $5 etc), tag them all at once, and then put into bags based on size and function ready to go out at drop off.
How much does it cost to be a seller?
Your individual seller number is $10. This number is yours forever! You can leave the tags on your unsold items and bring them along to our next event without paying another fee.
We take a 20% commission fee to cover administration, venue hire and equipment costs.
How do I know how much I should sell my items for?
Pricing up items for the event is a tough one! We have found that most clothing items are $1-$5. For larger jackets, branded gear and shoes you may prefer to price between $5 and $20. At the end of the day, it's up to you what you would like to sell your gear for - just remember it is a second hand sale and factor in the 20% fee to Outgrown!
Larger items - cots, prams, carseats, bikes etc - have a huge range... Think about if you were coming to the event, how much would you be happy to spend?
Do I have to stay for the whole event?
No way! The whole point of Outgrown is that you don't have to be onsite to sell your items. You do need to take the time at drop off to ensure your items are tidy and you are expected to be present at the end of the event to collect unsold items.
While the event is open to the public you are welcome to come along as a buyer, and any help to keep the place tidy is much appreciated, however you are not expected to be there!
When do I drop off my items?
When you register as a seller you will receive a confirmation email which confirms drop off time and location for the next event. Drop off time is generally 12pm - 5pm on the Friday before a weekend event.
What happens at drop off?
When you bring your tagged items to Outgrown, you are responsible for displaying them in the correct area. There will be racks and tables set up and labeled with sizes for clothing as well as designated areas for other items (toys, books, furniture, car seats etc.) Before you leave it is important that you take the time to ensure your sale items are neat and tidy, ready for buyers to browse through the following day!
Please be courteous of other sellers and work together to make sure all the items on display are easily accessible.
What happens at the end of the event?
When the last buyers leave the event, our sellers come in and assist with packing up. We place seller numbers around the room and all our sellers work together to place unsold items alongside the seller numbers.
This process is the most efficient way of ensuring sellers get all their unsold items. It is important to stay until all the unsold kids' gear has been allocated to the correct numbers, otherwise, you risk leaving something behind!
We do not have space to store unsold gear so anything not collected by the close-off time (usually 5pm) will be donated.
What if I don't want my unsold items back?
We work with local charities to find the best place to donate your unsold items to. We do ask that if you are available to assist with packing down the event you still come along, even if you are donating your unsold items! Many hands make light work!
How do you track which items I've sold?
Make sure you use the barcodes sent to you with your seller number confirmation and that your tags are really well attached!
When buyers bring their items to the "register" they are scanned and our system does fancy things to link them to your seller number. Any items without a tag are sold at a "best guess" price and added to the spreadsheet under "unknown". After the event we send out a list of untagged items for sellers to claim!
When will I get the money from my sales?
Your earnings, minus the 20% commission we take, will be in your nominated bank acocunt within 10 working days of the event. Please make sure you check your bank account is correct in your confirmation email and let us know ASAP if you need to update it!
Do you supply racks/tables to display clothes?
Yes! We aim to provide enough space for our sellers to hang a selection of items and enough tables for additional clothes to be displayed.
Please bring your own hangers for clothes you would like to hang up.
How are items organised?
We have seperate areas for each clothing size and other items are divided by function. Clothing is split into areas: NB-6m, 6m-1y, 1y, 2y, 3y, 4y, 5y, 6y, 7y, 8-10y, 10-12y, 12-14y, 14-16y and Maternity.
Other items are split into areas by function, eg. furniture, sleeping, kai time, cloth nappies.
Do you have Seller Terms and Conditions
Yes! Here is the link: https://www.outgrown.nz/seller-tandcs/
Buyers
How can I pay?
You can pay using cash, paywave or via bank transfer.
Do you provide bags?
We aim to have a few bags available on the day, please bring your own reusable bags - you will end up with more than you expect for less than you budgeted!
What kind of things are for sale?
As we sell on behalf, the type of gear at Outgrown is determined by our sellers.
You can expect to find a range of clothing, shoes, and accessories from Newborns to 16-year-olds. As well as maternity wear, car seats, books, furniture, and anything else that is useful for raising kids! We try to stay away from cheap/plastic toys and clothes that are stained or worn through!
General questions
Who manages Outgrown?
I'm Debbie Paardekooper.
Business Development Manager and Senior Event Manager at Panda Events NZ.
I live halfway between Carterton and Masterton.
I am a mum and I have a garage full of things my kids have Outgrown with no time to list everything online.
I thought there must be a better way of doing it, so came up with Outgrown at 3am one night (after waking up to bubs).
The awesome thing is that I have a heap of snazzy event software at my disposal, so my passion project gets to run pretty smoothly!
I have done my best to price the event reasonably taking into account the admin, venue and additional equipment hire fees to put on Outgrown for our community.
Profits from the event will be used to cover costs for myself, any contractors and volunteer gifts (keep your eyes peeled for a call for volunteers!).
So, that's me, and that's how Outgrown became a thing.
Are there other ways of getting involved?
Yes! We are always on the lookout for charities to benefit from the donated items at the end of the event. If you would like to support us with pack down and organising donations you are most welcome.
We value our volunteers who help out with sales and keeping the place tidy!
If you have a local business which would work well at Outgrown please reach out.